Privacy Policy
Last updated October 31, 2026. This policy explains what personal information Binary Crafters collects through this website, why, and how we protect it.
Who we are
Binary Crafters is a digital agency based in Vancouver, Canada. In this policy, "we", "us" and "our" mean Binary Crafters. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
What we collect
- Information you give us: when you use our contact or quote form, we collect your name, email address and, if you choose to provide them, your phone number, business name, the service you are interested in, your budget range and your message.
- Information collected automatically: like most websites, our hosting provider records basic technical data such as your IP address, browser type and the pages you visit. If we use website analytics (such as Google Analytics), it collects anonymous usage information through cookies to help us understand how the site is used.
How we use it
- To reply to your enquiry and prepare a quote or proposal.
- To provide and improve our services and this website.
- To keep records of our communication with you.
We do not sell, rent or trade your personal information. We will not add you to a marketing list without your consent, and you can unsubscribe from any email we send at any time.
Who we share it with
We only share information with trusted service providers that help us run this website and our business, such as our website host, database and email providers, and analytics tools. They may store data on servers outside Canada, including in the United States, and must protect it in line with this policy. We may also disclose information if required by law.
Cookies
We use only the cookies needed for the website to work and, where enabled, analytics cookies. You can block or delete cookies in your browser settings; the site will still work.
How long we keep it
We keep enquiry information for as long as needed to respond and to maintain business records, and then delete it securely.
How we protect it
We use secure (HTTPS) connections, password-protected systems and access limited to the people who need it. No method of transmission over the internet is completely secure, but we take reasonable steps to protect your information.
Your rights
You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent and ask us to delete it, subject to legal requirements. To make a request or ask a question about this policy, contact us:
- Email: info@binarycrafters.com
- Phone: 604-603-2201
If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with the date it was last updated.